About - Sakura Express
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Amenities and More
Offerings
- Healthy options
- Quick bite
- Small plates
- Vegetarian options
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Quiet
Top Reviews
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Tonight I went to order and everything seemed fine until I got home and one order was overly wrong I called to see if we could get it switched out and the lady who answered the phone kept talking over me asking me what I ordered j told her many times what I ordered and what I ended up with she reads a order in front of me off and it was exactly what I received and I said that and she continued to be rude and said what you have doesn't fix finding your order and the manager was in the background talking rudely saying they ALWAYS put order information on the bag (it wasn't) they find my order and rang it in wrong but somehow that was on me. I asked if we could just replace the order with what I asked for and she hands the manager the phone and he tells me to bring my WHOLE order back he won't serve me again and he will just give me my money. Mind you this was 15 minutes before closing when I called and 6 minutes once he hung up to get to the store before closing I get there and they locked the doors before 9 and kept ignoring me standing outside and ignored me calling. Once he was done rushing to get home after work he grabs my bag from my hand and walks away without a word I ask if he's doing a refund and he yet again gets rude and walks away. He goes into the drawer and grabs money and hands it to me with no words and shuts the door again. And I wasn't wrong I'm very careful when ordering food for me and my daughter as she is highly allergic to rice.
Great food! I usually ask them to cook my steak a little longer and they always accommodate me. We love to eat here!
This place always hits for me! Their steak teriyaki.. mmm. Delicious. This is the only place I get sweet tea.. it's consistent in flavor and sweetness and I appreciate that. Their dumplings and crab ragoons a good to. Also, try their spring rolls.